Privacy Policy

Your privacy is our concern
We are pleased about your interest in our company and our products and services, and we want you to feel safe when visiting our websites, also with regard to the protection of your personal data. We take the protection of your personal data seriously. Compliance with the provisions of the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG) is a matter of course for us. We want you to know when we collect which data and how we use it. We have taken technical and organisational measures to ensure that the data protection regulations are observed both by us and by external service providers.

Personal data
Personal data is information about your identity. This includes, for example, details such as name, address, telephone number and email address. It is not necessary for you to disclose personal data in order to use our website. In certain cases, however, we need your name and address as well as further details so that we can provide the requested services. The same applies, for example, to sending information material and ordered goods or to answering individual questions. Where this is necessary, we will point this out to you accordingly. Furthermore, we only store and process data that you provide to us voluntarily or automatically. If you make use of services, as a rule only such data is collected as we need to provide the services. Where we ask you for further data, this is voluntary information. Personal data is processed exclusively to fulfil the requested service and to safeguard our own legitimate business interests.

Purpose of the personal data
We generally use the personal data you provide to answer your enquiries, process your orders or give you access to certain information or offers. In order to maintain customer relationships, it may also be necessary for us or a service company commissioned by us to use this personal data to inform you about product offers that are useful for your business or to conduct online surveys in order to better meet the tasks and requirements of our customers. Of course, we respect it if you do not wish to provide us with your personal data to support our customer relationship (in particular for direct marketing or market research purposes). We will neither sell your personal data to third parties nor market it in any other way.

Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:

• Information about the browser type and version used
• The user's operating system
• Date and time of access
• Websites from which the user's system reaches our website

The data is stored in anonymised form in the log files of our system. This data is not stored together with other personal data of the user.

Data processing for advertising purposes

With the exception of delivery notifications, we process the telephone or mobile numbers and/or email addresses collected on this site via contact forms only for our own advertising purposes and only if you have given us your express consent within the meaning of Article 6 (1) (a) GDPR. If you provide us with your email address, we will first send you a confirmation link. Please click on this link to be added to the newsletter mailing list. You can revoke your consent at any time free of charge and separately for each channel. A short call or a message to the contact address provided is sufficient. In addition, in the case of an email newsletter, you can click on 'Unsubscribe' at the end of each email.  

Non-personal data collected automatically
When you use our websites, the following data is stored for organisational and technical reasons: the names of the pages accessed, the browser and operating system used, the date and time of access, search engines used, names of downloaded files and your IP address. We evaluate this technical data anonymously and only for statistical purposes in order to continuously optimise our website and make our online offerings even more attractive. This anonymous data is stored separately from personal information on secure systems and does not allow any conclusions to be drawn about an individual person. Your personal data and your privacy are therefore protected at all times.

Children
Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect such data and do not pass it on to third parties.

Data security
During your visit to the website, we use the widespread SSL procedure (Secure Socket Layer) in conjunction with the highest level of encryption supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser. We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

Changes to our privacy policy
We reserve the right to change our security and data protection measures insofar as this becomes necessary due to technical developments. In these cases, we will also adapt our privacy information accordingly. Please therefore refer to the current version of our privacy policy.

Google Analytics, cliclab³ – privacy provisions
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operators and to provide other services related to website and internet use. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will in no case associate your IP address with other Google data. Precautions have also been taken to ensure that your IP address is only stored in abbreviated form. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of the data collected about you by Google in the manner described above and for the purpose stated above. You can also prevent the use of this service alone. Google Analytics provides a corresponding tool for this purpose.

In connection with our content system cliclab³, we record individual page views in order to measure the effect of individual online campaigns. Information of this kind is collected exclusively in anonymised form and statistically evaluated by us. This function helps us to better understand your wishes. You can object to this data processing at datenschutz@weyergans.de.

Contact forms and email enquiries
Description and scope of data processing
Our website contains a contact form that can be used for electronic contact. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored.

This data is:

• The user's email address
• Message
• Voluntarily provided data such as name, address and telephone number
• The user's IP address
• Date and time of sending

At the time the message is sent, the following data is also stored:

• The user's IP address
• Date and time of sending

Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy. Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored. Your personal data will not be passed on to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:

• You have given your express consent in accordance with Art. 6 (1) sentence 1 (a) GDPR,
• disclosure is necessary in accordance with Art. 6 (1) sentence 1 (f) GDPR for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in your data not being disclosed,
• in the event that there is a legal obligation to disclose pursuant to Art. 6 (1) sentence 1 (c) GDPR, and
• this is legally permissible and necessary in accordance with Art. 6 (1) sentence 1 (b) GDPR for the processing of contractual relationships with you.

Legal basis for data processing
The legal basis for the processing of the data is Art. 6 (1) (a) GDPR if the user has given consent.

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) (f) GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.

Purpose of data processing
We process the personal data from the input mask solely to handle the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our IT systems.

Duration of storage
The data will be erased as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and that sent by email, this is the case when the respective conversation with the user has ended. The conversation has ended when it can be inferred from the circumstances that the matter in question has been conclusively resolved. The personal data additionally collected during the sending process will be erased at the latest after a period of seven days.

Possibility of objection and removal
The user has the option of revoking their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In this case, all personal data stored in the course of the contact will be erased. In such a case, the conversation cannot be continued.

If you wish to exercise your right of revocation or objection, an email to datenschutz@weyergans.de is sufficient.

Newsletter
If you would like to receive the newsletter offered on the website, we only need your email address and your confirmation that you agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties. The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the 'unsubscribe' link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

The data you provide to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored by us for other purposes (e.g. email addresses for the members' area) remains unaffected.

Rapidmail

This website uses the services of Rapidmail for sending newsletters. The provider is Rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany. Rapidmail is a service that can be used, among other things, to organise and analyse the sending of newsletters. If you enter data for the purpose of receiving the newsletter (e.g. email address), it is stored on Rapidmail's servers. With the help of Rapidmail, we can analyse our newsletter campaigns. When you open an email sent with Rapidmail, a file contained in the email (a so-called web beacon) connects to Rapidmail's servers. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked. In addition, technical information is recorded (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. If you do not want Rapidmail to analyse your data, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose. You can also unsubscribe from the newsletter directly on the website. Data processing takes place on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation. The data you provide to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted both from our servers and from Rapidmail's servers after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. email addresses for the members' area) remains unaffected.

For more details, please refer to Rapidmail's privacy policy at: https://www.rapidmail.de/datenschutz

Use of YouTube
On our website we use the function for embedding YouTube videos from YouTube LLC. (901 Cherry Ave., San Bruno, CA 94066, USA; 'YouTube'). YouTube is a company affiliated with Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; 'Google'). The function displays videos stored on YouTube in an iFrame on the website. The 'extended data protection mode' option is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. You can find more information about the collection and use of data by YouTube and Google, about your rights in this regard and options for protecting your privacy in YouTube's privacy notice (https://www.youtube.com/t/privacy).

Social media
Facebook
Our websites contain links to the fan page 'Weyergans High Care AG' on the social network Facebook (provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA). You can recognise the Facebook links by the Facebook logo f or the Like button on our site. If you click on the Facebook link, you leave the weyergans.de site and reach the fan page of Weyergans High Care AG. No personal data is transferred from weyergans.de to Facebook. We would like to point out that, as the provider of a fan page, we have no knowledge of the content of the data transmitted on Facebook itself. Responsibility here lies with Facebook, as long as the legal situation does not change through court rulings. You can find further information in Facebook's privacy policy at: https://de-de.facebook.com/policy.php.

Instagram
No functions of the Instagram service are integrated on our pages. Here, too, we merely have a simple link through which no personal data is transferred. Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Further information on data protection on Instagram can be found at https://instagram.com/about/legal/privacy/.

Your data protection rights

Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. The controller will no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims. If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is connected with such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. You have the option, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – of exercising your right to object by means of automated procedures using technical specifications.

Right to rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must carry out the rectification without undue delay.

Right to erasure
You can request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase this data without undue delay if one of the following reasons applies:

• The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
• You revoke your consent on which the processing was based pursuant to Art. 6 (1) (a) or Art. 9 (2) (a) GDPR, and there is no other legal basis for the processing.
• You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
• The personal data concerning you has been processed unlawfully.
• The erasure of the personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the member states to which the controller is subject.
• The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

a. Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Art. 17 (1) GDPR, it shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform controllers processing the personal data that you, as the data subject, have requested the erasure of all links to this personal data or of copies or replications of this personal data.

b. Exceptions
The right to erasure does not exist insofar as the processing is necessary

• to exercise the right to freedom of expression and information;
• to fulfil a legal obligation which requires processing under the law of the Union or of the member states to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
• for the assertion, exercise or defence of legal claims.

Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

0. is necessary for the conclusion or performance of a contract between you and the controller,
1. is permitted by legislation of the Union or of the member states to which the controller is subject, and this legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
2. is made with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

With regard to the cases mentioned in (1) and (3), the controller shall take appropriate measures to safeguard your rights and freedoms and your legitimate interests, which include at least the right to obtain the intervention of a person on the part of the controller, to express your own point of view and to contest the decision.

Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, your place of work or the place of the alleged infringement, if you consider that the processing of the personal data concerning you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

Right to be informed
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.

In addition, under the conditions of Art. 21 (1) GDPR, data processing may be objected to on grounds arising from the particular situation of the data subject. The above general right to object applies to all processing purposes described in this privacy information that are processed on the basis of Article 6 (1) (f) GDPR. Under the GDPR, we are only obliged to implement such a general objection if you provide us with reasons of overriding importance (e.g. a possible danger to life or health).

If required, please write to

Weyergans High Care AG
Gut Boisdorf 8 D-52355 Düren, Germany
Phone: +49 (0) 2421-96 78 0
Fax: +49 (0) 2421-96 78 20
or send an email to datenschutz@weyergans.de

Questions, suggestions, complaints

If you have further questions about our privacy information and the processing of your personal data,
please write to: datenschutz@weyergans.de

Errors, typographical errors, system errors and changes excepted. This privacy policy is currently valid and is dated 03.2020.

Due to the further development of our website and its offerings or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current privacy provisions can be viewed at any time on the website www.weyergans.de and can be accessed and printed out by you.